Borgman, C. L. (1986). The user’s mental model of an information
retreival system: An experiment on a prototype online catalog.
International Journal of Man-Machine Studies, 24(1), 47-64.
Borgman, C. L. (1986). The user’s mental model of an information
retreival system: An experiment on a prototype online catalog.
International Journal of Man-Machine Studies, 24(1), 47-64.