How can information retrieval research and the concept of relevance help us understand users? What, if anything, do researchers interested in users owe to the documentation movement, especially as it developed in Great Britain and elsewhere in Europe? How can we avoid the cognitivistic, solipsistic bias of much information retrieval research?

GLOSSARY TERMS: epistemology, phenomenology, constructivism

READ: Anderson (2000) [New Review] Bates (1989) [online] Belkin, Oddy, & Brooks (1982a)
Belkin, Oddy, & Brooks (1982b)
Bush (1945) [online] Ellis (1998) [online] Frohmann (1992a)
Kuhlthau (1991)
Schamber, Eisenberg, & Nilan (1990) [online]

AS: Allen (1991)
Barry & Schamber (1998) [online] Belkin (1990)
Frohmann (2000)
Harris & Dewdney (1994b)
Kuhlthau (1993a)
Losee (1990b)
Mizzaro (1998)
Norton (2000c)
Schamber (1994)
Swanson (1988)
Vakkari (1999)