Jan 24 What are models? How and why are they useful? What do we think of important models of information behavior we have seen? What is the “traditional” reference interview, what are models of that interaction, and how can understanding the reference process help us understand users?

GLOSSARY TERM: model

READ: Allen (1990)
Christian (2001) [handout] Dervin & Nilan (1986)
Gordon (1993a)
Hurst (2001) [handout] Sonnenwald et al. (2001)
Taylor (1968)
Wilson (1999)

AS: Berring (1993)
Dervin (1976)
Dewdney & Gillian (1997)
Frohmann (1992c)
Hoskisson (1997)
Janes (2001)
Maher (1986)
Nardi & O’Day (1999), 7 (“Librarians: A Keystone Species,” pp. 79-104)
Ortega y Gassett (1975)
Tissing (1984)
Wilson (2000)