Review of the Literature

( ____ out of 6 points)

1. Does the review describe all the relevant literature, the process by which the literature was identified, and is the (APA, CMS, MLA or other) bibliographic style consistently applied?
2. Does it identify the literature’s strengthens and weaknesses?
3. Does the review relate the literature to the problem at hand as well as show how the substance and method depend or deviate from prior work?

The literature relevant to online information seekers’ confidence in prepotent judgments about the relevance and sufficiency of their findings is divided into four categories:

• relevance judgment
• user characteristics
• knowledge gaps
• biases and heuristics

Though these four categories have been investigated in both information studies and behavioral science, there has been little interaction between researchers in the two fields to draw their findings together. Interestingly, each field incorporates theory and tktk from psychology, neurobiology, tktk, tktk, and tktk.

Relevance Judgment

This first broad category comprises information-retrieval and information-seeking behavior research on how people determine whether the results of their searches are germane to their topic of research, as well as behavioral science research on how people make decisions, particularly in the contexts of consumer choice and time sequencing of rewards.

Brief summary of relevance judgment research in ISB & BS

Most recently, Phillips et al. (2014) used a survey to probe whether visual display of information has an effect on information seekers’ confidence in the information used for decision making. They conclude that visual presentation of information may mitigate the effects of confirmation bias on decision makers’ intent to seek additional information.

User Attributes

Knowledge Gaps

Biases & Heuristics — maybe this should just be how BS approaches problems in each of the three categories, whereas IS focuses on systems, literacy, skill, etc.

• • • • impatience
      • satisficing
    • confidence
    • knowledge gaps
  • applications and validation of the CRT scale in
    • other fields
    • information studies (one on visual design)