Diana L. Ascher, PhD, MBA
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Year
2014
Yearbooks
19 Jan
Waiting queues
19 Jan
User surveys
19 Jan
User satisfaction
19 Jan
User models
19 Jan
Unobtrusive interviews
19 Jan
Training
19 Jan
The Reference Librarian
19 Jan
Telephone reference
19 Jan
Stress
19 Jan
Statistics keeping
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Statistical resources
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Sense making
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Search strategies
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Search engines
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